Terms & Conditions

Welcome to The Heights Luxury Watch Co! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by the terms outlined below.

1. General

1.1. By placing an order with us, you confirm that you are at least 18 years old or have parental/guardian consent to use our site.
1.2. All watches are subject to availability, and we reserve the right to refuse any order at our discretion.


2. Product Descriptions

2.1. We strive for accuracy in our product descriptions. However, we do not warrant that product descriptions or other content are error-free.
2.2. Each listing includes detailed information about the product, including its condition and any included accessories.


3. Pricing and Payment

3.1. All prices are listed in USD and include applicable taxes unless stated otherwise.
3.2. Payment is accepted via [Payment Methods, e.g., credit cards, PayPal, wire transfer]. Orders are only processed after payment verification.
3.3. We reserve the right to adjust prices at any time without prior notice.


4. Shipping and Delivery

4.1. We offer insured shipping to ensure your purchase arrives safely.
4.2. Delivery times are estimates and may vary depending on your location.
4.3. International shipments may be subject to customs fees, duties, or taxes, which are the buyer's responsibility.


5. Returns and Refunds

5.1. We offer a 7-day return policy for unworn, undamaged watches returned in their original condition with all accessories.
5.2. Personalized or engraved items, as well as worn, damaged, or modified watches, are non-returnable.
5.3. Refunds are processed within 10 business days after inspection of the returned item. Restocking fees may apply in some cases.


6. Warranty

6.1. All watches come with a 1-year service warranty covered by The Heights Luxury Watch Co.

6.2. In the case that a manufacturer warranty is still effective, the manufacturer’s warranty will supersede The Heights Luxury Watch Co warranty.
6.3. The warranty does not cover normal wear and tear, accidental damage, or unauthorized repairs.


7. Privacy Policy

7.1. We respect your privacy and protect your personal information in accordance with our [Privacy Policy].
7.2. By using our site, you consent to the collection and use of your information as outlined in the policy.


8. Intellectual Property

8.1. All content on this site, including images, logos, and text, is the property of The Heights Luxury Watch Co and protected by copyright laws.
8.2. Unauthorized use, reproduction, or distribution is strictly prohibited.


9. Limitation of Liability

9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
9.2. Our liability is limited to the purchase price of the product in question.


10. Governing Law

10.1. These Terms and Conditions are governed by the laws of the state of Wisconsin.
10.2. Any disputes shall be resolved in the courts of the state of Wisconsin.


11. Updates to Terms and Conditions

11.1. We reserve the right to update these terms at any time.
11.2. Changes will be posted on this page, and continued use of the site signifies acceptance of the updated terms.


Contact Us

If you have any questions or concerns, please contact us at: 

  • Email:  nick@heightsluxurywatch.com 
  • Phone:  920-279-3472